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Life Helpers Initiative

— Accountability

Your voice, our accountability.

Tell us what we are doing well, what we can do better and what went wrong.

Communities, partners, learners, suppliers and visitors can all reach us. Every compliment, suggestion, complaint and question is logged and answered.

Community dialogue session under a shade in a rural village
Community dialogue

Reporting sexual exploitation, abuse or harassment, or a child at risk? Please don't use this form. Contact our confidential safeguarding channel: psea@lhinigeria.org or +234 201 330 9033.

— Send feedback online

Share your feedback

It takes about two minutes. Fields marked * are required.

What kind of feedback is it? *
How should we reply?

— What happens next

From your message to action

  1. 1

    We log it

    Every message gets a reference number and is recorded in our feedback register.

  2. 2

    We review it

    The right team looks into it confidentially. Serious issues are escalated to management.

  3. 3

    We respond

    If you left contact details, we reply through the channel you chose and explain what we did.

  4. 4

    We learn

    Feedback shapes how we design and improve our projects, with the communities we serve.

Read more about how we are accountable to communities in our commitment and our annual reports.